DANA And QRIS Privacy Rules
Our Privacy Policy covers details you provide during account creation, including your contact details and the verification information needed before account access. We also record transaction references, wallet status and support messages when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. These
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records help us match an account request with the correct payment event and investigate an incomplete status without exposing unnecessary details. We use the data for account administration, security checks, service communication and legal duties. Retention can vary by record type and depends on local law.
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Where local law permits, you may ask us to explain a data use, correct an inaccurate detail or close a permitted processing request. Our Privacy Policy does not change the legal rules that apply to your location.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.